Terms and Conditions

Terms and Conditions

Welcome to SOFRASID! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing or using our website and making a purchase, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree to these Terms, please refrain from using our website and making any purchases.

  1. Product Information and Accuracy

1.1 Product Descriptions: We strive to provide accurate and detailed information about our products, including descriptions, images, and specifications. However, we do not warrant that the information is complete, accurate, or reliable. It is your responsibility to review the product details and make an informed decision before making a purchase.

1.2 Pricing and Availability: Product prices are subject to change without notice. We make every effort to ensure accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed for the affected product. Product availability is also subject to change, and we cannot guarantee the availability of any particular product.

  1. Order Placement and Acceptance

2.1 Order Placement: By placing an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, payment issues, or suspected fraudulent activity.

2.2 Order Confirmation: Upon receiving your order, we will send you an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance. Order acceptance and the formation of a contract occur only when we dispatch the products to you and send a shipping confirmation email.

  1. Payment and Security

3.1 Payment Methods: We accept various payment methods, including credit/debit cards and other secure payment options. You agree to provide accurate and valid payment information for your orders.

3.2 Security: We take the security of your payment information seriously and employ industry-standard security measures to protect your data. However, we cannot guarantee absolute security, and you acknowledge that any transmission of information over the internet carries inherent risks.

  1. Shipping and Delivery

4.1 Shipping: We strive to process and ship orders in a timely manner. However, shipping times may vary depending on your location and the shipping method chosen. We are not responsible for any delays or damages caused by the shipping carrier.

4.2 Delivery: Once your order is shipped, the responsibility for delivery rests with the shipping carrier. We are not liable for any lost, stolen, or damaged packages during transit. Please ensure that the shipping address provided is accurate and complete to avoid any delivery issues.

  1. Returns and Refunds

For information regarding returns, exchanges, and refunds, please refer to our Returns and Refunds Policy. We recommend reviewing this policy before making a purchase.

  1. Intellectual Property

All intellectual property rights associated with SOFRASID, including copyrights, trademarks, and logos, are the property of SOFRASID or its licensors. You agree not to use, modify, reproduce, or distribute any of our intellectual property without our prior written consent.

  1. Limitation of Liability

To the extent permitted by law, SOFRASID and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or the purchase of our products, including but not limited to lost profits, loss of data, or interruption of business.

  1. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the state of California, United States. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in California.

  1. Modifications to the Terms

We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Your continued use of our website and services after any modifications to the Terms constitutes your acceptance of the updated Terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected]. Thank you for your understanding and cooperation.